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ArrivaClick On-Demand Bus Service

Seven small fifteen-seater buses (accessible and DDA complaint) from ArrivaClick will provide a flexible bus service that, unlike others does not follow a fixed route at fixed times – but responds to demand from the passengers and the routes they want to take.


There are no bus stops – people are picked up and dropped off at ‘virtual bus stops’ at a point either close to their home or their destination. 

The buses will operate across the borough and to Warner Brother Studios and Croxley Park (just outside the borough boundary). Each bus will have comfortable seating, tables, free Wi-Fi, USB chargers and air conditioning ensuring a clean, comfortable and safe method of public transport.

The scheme will operate via a free, easy to use smartphone app and the operator will also provide an online (web-based) and telephone service for those without access to a smartphone.

You can download the ArrivaClick app from the App and Play stores. You can also call 0345 501 0000

Journey prices range from £1 to £2.50 per mile depending on the time of day and further discounts are available to regular users via weekly passes and credit bundles.

  • Monday to Thursday 6am to 10pm

  • Friday and Saturday 6am to 11pm

  • Sunday 8am to 9pm

Free ArrivaClick transport for COVID-19 vaccines


The service is easy to book via a simple smartphone app, which can be found by searching ‘ArrivaClick Watford’ in the Apple or Google Play stores.


  1. Download and sign up to the ‘ArrivaClick Watford’ app

  2. Open the app menu, select ‘Promo Codes’ and enter the codes Vaccine1 or Vaccine2 or Booster

  3. Plan and book your journey

  4. Walk to your collection point as advised by the app and jump on board

  5. Show the driver proof of your vaccine appointment booking when prompted

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